Free Video Training: The Managed Dealership Floor

Evaluate, Train and Implement A Managed Dealership Floor

Airing every Tuesday morning starting June 20th, 2017 on CBT’s The Tom Stuker Show, Stuker will present his free 4-week dealership training video series ‘The Managed Floor’. Within this...

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Think Like A Salesperson - Don't Sound Like One!

 MAKE IT HAPPEN by thinking like a salesperson, not sounding like one. Has anyone ever told you, “You sound like a salesperson?” That is not a compliment. Instead, you should be having QUALITY conversations with your customers so that they aren’t...

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The Power of Personal Branding and Selling Yourself with Reviews

Promote the brand, YOUBranding and reviews are important for dealerships, but are you correctly using these marketing opportunities to benefit you as a salesperson as well? Manufacturers are promoting their brands. Dealerships are promoting their...

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Part 2: Five Reasons Why Over 90 Percent of BDCs Underperform

Last month I covered the top 5 of 10 reasons why over 90% of BDCs underperform (read article), which include: not being BDC ready, having the wrong BDC manager in place, not having 100% management buy-in, the need to boost outbound call volumes, and...

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Five Reasons Why Over 90 Percent of BDCs Underperform

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