Install A Proactive, Managed Culture Within Your Dealership

Ditch the reactive culture. Proactive achieves results.

Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of...

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Referrals, referrals, referrals.... sell more cars by asking for referrals.

Referrals need to be in your playbook. Why would you not ask for as many referrals as you possibly could get? Referrals are easier to sell, take less time, give you better gross, are more fun, have better CSI, and are an unlimited opportunity. There...

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HOW TO BREAK THE ICE WHEN CALLING NEGLECTED CUSTOMERS

START MENDING RELATIONS WITH NEGLECTED CUSTOMERS

Are you missing out on those prime repeat and referral customers because you don’t know what to say? Maybe it’s been 12, 18 or even 24 months since you last spoke to them. It’s time to get back on the...

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Think Like A Salesperson - Don't Sound Like One!

 MAKE IT HAPPEN by thinking like a salesperson, not sounding like one. Has anyone ever told you, “You sound like a salesperson?” That is not a compliment. Instead, you should be having QUALITY conversations with your customers so that they aren’t...

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Win Big With 40 Quality Conversations

40 QUALITY CONVERSATIONS WILL GET YOU RESULTS!

MAKE IT HAPPEN by having quality conversations that guarantee yourself 20+ units a month. In order for this to happen, you need to be having 40 quality conversations a day. We aren’t talking about 40...

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Six Ways To Boost Sales 25% Without Adding Expense (Part 2: Last 3 of 6 Ways)

Boost Sales with Repeats, Referrals, & New Business

Any dealer can boost sales 25% within 90 days through Total Opportunity Management. Last post, I covered phone-ups, floor traffic and the internet. This time around I focus on repeat, referral and...

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Become A Person Of Detail with Tom Stuker

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Success Is Built On 4 Words

MAKE IT HAPPEN BY BUILDING THE FOUNDATION OF YOUR SUCCESS!

If your dealership is under performing in any area or expectations are not being met, it all comes down to one of these four words. Get the words, the changes behind each, and make the change....

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The "Is It" Close

It's Never the Price!

 MAKE IT HAPPEN by ELIMINATING OBJECTIONS! We all know that one customer, the one so anxious to get in to see the vehicle and then at the end of the visit changes their mind. What happened? Is it the car...is it equipment...is it...

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Tom Stuker Opens National Sales Training Facility

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