Boost Dealership BDC Profits Using Key Tracking & Reporting Techniques

Dealership BDC Tracking & Reporting

With increased competition in dealerships, service centers and “express service” facilities, we see successful dealers increasing their owner retention by simply training, monitoring and tracking call times,...

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Tom Stuker to Attend 18th Digital Dealer Conference & Exposition

Tom Stuker will attend the 18th Digital Dealer Conference and Exposition to host a BDC session and broadcast live with Auto Dealer Live.

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Auto Dealer Live Hosts BDC Roundtable Discussion with Tom Stuker, Bill Wittenmyer, Alan Ram and Sean Bradley

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Part 2: Five Reasons Why Over 90 Percent of BDCs Underperform

Last month I covered the top 5 of 10 reasons why over 90% of BDCs underperform (read article), which include: not being BDC ready, having the wrong BDC manager in place, not having 100% management buy-in, the need to boost outbound call volumes, and...

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Five Reasons Why Over 90 Percent of BDCs Underperform

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